Support

How can you get help with Digital Marketing In A Box?

Ask for help in the same ChatGPT Work chat you use for that business. Type @DMIAB, then describe what you expected and what happened in ordinary language. You do not need a special command.

For the smoothest recovery:

• keep one Work chat for each business;
• stay in the affected business's chat;
• do not paste passwords, payment-card information, access tokens, or unrelated private files;
• include the exact error message when one is shown.

DMIAB preserves completed steps when possible and guides the next blocked step instead of restarting setup.

For Suggest My Facebook Comments, include the active business shown in the extension, whether the problem occurred during installation, pairing, capture, comment, reply, refinement, history, or copying, and the exact error message. Do not email Facebook screenshots, access tokens, or private client content unless support specifically provides an approved secure method.

We're dedicated to ensuring your experience with Digital Marketing In A Box is seamless. Whether you have questions about our strategy frameworks, need technical assistance, or want to explore new ways to grow your brand, our support team is here to guide you through every step of the process. Our goal is to provide clear, actionable marketing solutions so you can focus on building your business.

If you have any questions or need further assistance, please reach out to Allie Grace Garnett at allie@digitalmarketinginabox.tech. Allie & her team are here to help you navigate your digital marketing journey with ease. You can expect a response within 24 hours.

Last updated: October 5, 2026